Check Status of Order
How to Track your Food Order in Train
Placed your order and looking for your order status? Don't worry, we have you covered and you can easily get updates on your food booking with us. Here're quick n easy steps to get updates on your order:
- Enter Your Order ID: Once you place your food order with us, a unique Order ID is generated for every order and is sent to your registered mobile number and e-mail ID that you had specified while placing your order. All you need is to quote the ID.
- Enter Your Mobile Number: Just enter your registered mobile number. This is just for security check so that we can verify it in our databases for any updates related to your order.
- Hit the "Submit" button: Once you hit the submit button, the status of your food order would be displayed.
How the Order status is shown
Once you enter your order id and mobile number, one can see a liner figure showcasing the status of the food order placed.
The Order Status updates can be-
- Order Placed: Depicting that the order has been received and is awaiting for confirmation from restaurant's end.
- Order Accepted: The restaurant to which one has placed the order has confirmed the order at their end.
- Delivered: Order has been delivered.
Alternative Ways to Track your Order
If you are unable to access your order details due to any issue then you have always other doors open to get the information about your food order in train.
- Chat – You can “Chat live with our food advisors ”. You can share your Order Id and mobile number to the food advisor and they will help you out with your order assistance.
- Phone – In case of internet issues if you are unable to get in touch with the food advisor you can call on the specified number to get in touch with the food advisors. You can call on 8102888111 to catch up on the phone for any order related issue.
Enjoy Munching in the train with RailRestro!
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